Due to Coronavirus we cannot currently guarantee a next day delivery service. If we cannot dispatch on the day you order we will dispatch the following day. If your order is urgent or you have any queries please email us at richard@doreenprestonandson.co.uk
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UK mainland delivery only 
£8 + VAT   
(no surcharge for multiple rolls)

Samples   available on request

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Mastercard, Visa Credit, Debit, Commercial Cards including Visa & Mastercard Corporate.
You can, if you prefer, pay by cheque and mail your order to us. Please make cheques payable to 'Doreen Preston and Son' and remember to include all details of your order.
Schools & colleges may select the Purchase Order option.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling A fixed postage rate, currently £8.00, is charged for delivery within most areas of the UK, irrespective of the size of the order. For the Scottish Highlands, Islands, Northern Ireland and Isle Of Wight, rates are currently £10.00. EU and worldwide shipping costs quoted on request by email.
Delivery Schedule We strive to deliver your order right away. For orders within the UK ,we will normally despatch your order by TNT 24hr courier service, but for some destinations we use Parcel Force 48 (2 day service). For other EU orders outside the UK we use various postal and courier services which will take longer.
Back Orders If your item is not in stock, we will contact you by email or phone with the option to cancel your order if you would rather not wait.
VAT  All prices shown exclude VAT. For orders made from the UK or the European Union, 20% VAT will be added at the checkout. All other orders are VAT free.
Credit Card Security When the order is placed at our website, the transaction is processed by RBS WorldPay - the RBS WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.The transfer of the purchase details from our website to RBS WorldPay are encapsulated using RBS's encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof. 
Reaching Us If you need to reach us, please refer to the Contact EasyWipe page
Privacy Policy Doreen Preston & Son do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Returns Policy You have the right to cancel your order within 14 working days after you take delivery of the goods. You may notify us of cancellation by e-mail, fax, or telephone. Please return the goods unused and in a re-saleable condition and we will refund your money as soon as possible and certainly within 14 days of cancellation. When returning goods we recommend using recorded delivery - if an item being returned to us is lost in transit it is the buyer's responsibility. You will have to pay for postage and packing costs for returned items except for goods that have been delivered incorrectly or are faulty. In the unlikely event of us delivering an incorrect or faulty item we will gladly refund the cost of returning the item and offer you the choice of having your order re-delivered or cancelled.

Exceptions: Made to measure items (for instance tablecloths made to the size specifications of the buyer) cannot be returned except on the basis of manufacturing defects.

Full details of the EU Distance Selling Regulations can be found at 

VAT Reg No GB 610 543 775

Email: easywipe@doreenprestonandson.co.uk

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